Convergys

Convergys Information (India) Pvt Ltd

A telecom billing and rating software company. Its 4 year old in India and has software development, services and call center operations. Four of Convergys offices are there in India: Hyderabad, Gurgaon, Pune and Bangalore. Only Hyderabad has software development work while other offices having services, call center and support work.

Brand value, Career growth and onsite opportunities?
Good in India, In India only Mumbai BSNL uses its billing and rating software.
Career opportunity is good in software development Hyderabad office and I don’t know about other offices.
Onsite opportunity is good and mainly to US and UK for 3-4 months period.

How is work environment and how efficient is the communication b/w teams or department?
Work environment is not as good as company like Oracle where as i know, they having work from home for everyone and its very flexible, but in Convergys, although it decent but this kind of facility is only limited to top level managers. There is effective communication between team or with manager.

Work pressure/Work – life balance. Its quite good, its very rare when u need to work late night.

Satisfaction with salary and quality of work. Both are good. Freshers salary is around 2.75 lakhs while it will be little higher for guys from well known colleges.

What type of work they do: Product development, Services etc. Or if mix of these then what at percent? It does all kind of work, like product, services or call center support.

Job security. Till date i don’t think they fired anyone, Its quite good.

Technology/Platform/Language your work. JAVA, Oracle, Mainframe, C, C++, Delphi

Some positives and negatives of the company.
Positive: Management is good
Negative: In some team its frequent manager changes. Also there on average more than 2 manager you have to report. In some team its 3-4, so difficult to create impression on all. Also HR policies is not so great it can be better.

Do you recommend your company to others? Yes or No and Why? Yes

Vital Statistics:
Fresher salary: 2.75 -3 lakhs,
Hike is 15-20 % yearly,
Bonus negligible and compensated in salary hikes

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3 Responses to Convergys

  1. Geetha says:

    Geetha.P.U Mother care ladies hostel
    # 36/2, 16th Cross
    4th Temple Street
    NG Block
    Chowdaiah Memorial Hall
    Malleshwaram
    Bangalore
    geetha.p.u@gmail.com Mobile: 9880621185

    OBJECTIVE
    To obtain an active and dynamic position in design and development environment where my analytical, problem solving skills and application knowledge can be put in for the potential growth of the organization and self.
    PROFESSIONAL SUMMARY
     Having 3+ Years of experience in Software Development.
     Involved in report generation using Microsoft Excel, and Data Report.
     Good interpersonal skills and effective team member with motivating skills.

    EXPERIENCE DETAILS
    June ‘05 to till date working in Samath IIMB as a Database Assistant.
    Dec 04 to May ‘05 worked with Jneya Technologies as a Software Developer.

    EDUCATION
    Diploma in Computer Science from Karnataka Regional Engineering College, Mysore-Passing year-2004(Evening College)
    B.A from Mallama Marimallapa Women’s College, Mysore- Passing year-2004(Rugular)
    Passed junior Kannada and English typing- Passing year-2000
    Doing M.C.A from IGNOU –IInd Semester

    SKILL SET
    Operating systems : Windows 98/NT/2000/XP
    Languages : C, Java, Visual Basic 6.0.
    Databases : MS-Access
    Web Technologies : HTML
    Scripts : VB Script

    PROJECTS HANDLED
    Samatha Health Study (IIMB)
    Duration : Till date
    Role : Developer
    Software : Microsoft VB 6.0
    Database : Ms-Access 2002
    Client : Product

    Description
    Software which built for front – end and Back End for data entry, the forms which is filled by research interviewers and counselors.

    Role: Developer
    • Database design, Form Design, Coding, Generating Reports
    • Testing and also responsible for integration

    Domain Manager:

    Client/Company : Vasavi Cooperative Society, Chenarayapatna

    Tools : VB 6.0, Ms-Access,

    Team Size : 3

    Project Description : A Desktop application built for Cooperative society to maintain the details of the customers Transactions.
    Role:
    1 Involved in form design of MS-Access database-Table design, making relations as a back end and designed front end tool by using VB 6.0. In VB designed forms and coding and validations.

    Duration: Dec-2004-May-2005(6 Months)

    Samata Health Study(IIMB)

    Client/Company : Samata IIM, Bangalore

    Tools : VB 6.0, Ms-Access,

    Team Size : 4

    Project Description : A Database Application built for storing the survey reports made by field workers, which they collect from the public
    Role:
    1.Involving in Design, Coding and Testing

    Duration: June 2005-Dec-2005(6 Months)
    Samata Health Study(IIMB)

    Client/Company : Samatha IIM, Bangalore

    Tools : Ms-Access,

    Team Size : 2

    Project Description : MS-Access database is designed data entry for 6 month follow-up face to face interview which is filled by field interviewers. Used Access as front-end and back-end tool.
    Role:
    1.Involving in database design-Table design, form designing, coding and testing
    2. Generating reports and query formation.
    Duration: Dec-2005-Aug-2006

    SAMATA-IIM

    Client/Company : Samatha IIM, Bangalore

    Tools : Ms-Access,

    Team Size : 1

    Project Description : The database which is designed for 6 month Male ftf survey which is the information collected from the field in the form of booklets. In this designed form for front end and back end for table design, query formation and generated reports according to the data.
    Role:
    1.Involved in database design-Table design, form desing, coding and testing
    2. Generating reports and query formation.
    Duration: Sep-2006-Jan-2007

    Samata Health Study(IIMB)

    Client/Company : Samatha IIM, Bangalore

    Tools : Ms-Access,

    Team Size : 2

    Project Description : MS-Access database is designed data entry for 10-12 month follow-up face to face interview which is filled by field interviewers. Used Access as front-end and back-end tool.
    Role:
    1.Involving in database design-Table design, form designing, coding and testing
    2. Generating reports and query formation.

    Duration: Jan-2007-till date(Modification of all the databases according to the Data Analyst request and statisticians)

    Belaku Trust(NGO

    Client/Company : Belaku, Bangalore

    Tools : Ms-Access, VB

    Team Size : 3

    Project Description : MS-Access database is designed for data entry for Belaku trust for their field activities
    Role:
    1.Involving in database design-Table design, form designing, coding and testing
    2. Generating reports and query formation.

    Declaration:

    I hereby declare that the above information is true to the best of my knowledge.

    Place: Bangalore

    Date: Geetha.P.U

    Personal Profile

    Name : P.U.Geetha
    Father Name : P.M.Uthappa

  2. Ravi Kumar says:

    I am Looking for a job in bpo Backend Industries.

  3. madan says:

    i’am looking job in SAS

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